A hardware chain's internal agent saved 500,000 hours
Google says an internal agent at Bunnings, part of Wesfarmers, saved staff half a million hours of administrative work. Shopping agents that help customers find products and build carts raised conversion up to 3x for Kmart and Officeworks. Vendor-reported.
- Agent or tool
- Wesfarmers agents (Gemini Enterprise)
- Topic
- Productivity
- Reported on
- News (Google Cloud)
- Added
- 2026-10-29
Why it matters
Small, repetitive tasks eat more of the week than anyone likes to admit. Cases like this show an agent taking a chore off someone's plate end to end, not just suggesting what to do. It is one of 201 sightings filed under Productivity on Agent Sightings (number 28 by interest), and one of 1 involving Wesfarmers agents (Gemini Enterprise).
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Wesfarmers agents (Gemini Enterprise) or any similar agent and adjust the details to your situation.
Take over the repetitive admin in my store job: read the request, fill in the forms and update the systems, and flag anything that needs a manager.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on News (Google Cloud): https://cloud.google.com/blog/products/ai-machine-learning/welcome-to-gemini-at…. Our summary is a paraphrase; details are in the source.
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