Agent Sightings Real agent use cases

Handle sales and support calls

One practitioner notes that custom agent shows up in a write-up about handle sales and support calls. The linked post is the primary source for steps and outcomes.

Agent or tool
Custom agent
Topic
Sales & Marketing
Reported on
Reddit
Added
2026-10-15

Why it matters

Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 63 sightings filed under Sales & Marketing on Agent Sightings (number 28 by interest), and one of 182 involving Custom agent.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into your own agent or any similar agent and adjust the details to your situation.

GTM task: handle sales and support calls. Produce drafts and a prioritized list only; no sends or publishes without approval.

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Reddit: https://www.reddit.com/r/SaaS/comments/1r3vndf/what_we_learned_deploying_an_ai_…. Our summary is a paraphrase; details are in the source.

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