Agent Sightings Real agent use cases

Airline planners ask an agent to explain and change schedules

Optifly says airlines already use its Opty agent in production to analyse and explain their schedules, make changes and work with its optimiser. From January 2027 schedulers will describe planning challenges in plain words and have agents generate and compare alternative schedules. Vendor announcement.

Agent or tool
Opty (Optifly)
Topic
Travel & Booking
Reported on
News (Optifly)
Added
2026-10-29

Why it matters

Trips involve lots of searching, forms and waiting on hold. This is an example of an agent handling that busywork so the traveller only has to approve the result. It is one of 68 sightings filed under Travel & Booking on Agent Sightings (number 68 by interest), and one of 1 involving Opty (Optifly).

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Opty (Optifly) or any similar agent and adjust the details to your situation.

Explain why this airline schedule has weak connections on Tuesdays, suggest changes, and compare the trade-offs between two alternatives.

Tip: Have the agent list options with prices and cancellation rules, and only book once you have said yes to one.

Source

Read the original first-hand account on News (Optifly): https://optifly.com/news/optifly-launches-opty. Our summary is a paraphrase; details are in the source.

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