Orange Spain staff built 1,000+ custom agents themselves
Orange Spain says employees built more than 1,000 custom Gemini Enterprise agents across HR, IT, sales and customer service, with near-100% licence activity within 30 days. Uses include incident triage, root-cause analysis of system logs and finding internal knowledge.
- Agent or tool
- Gemini Enterprise agents
- Topic
- Productivity
- Reported on
- News (Google Cloud)
- Added
- 2026-10-29
Why it matters
Small, repetitive tasks eat more of the week than anyone likes to admit. Cases like this show an agent taking a chore off someone's plate end to end, not just suggesting what to do. It is one of 201 sightings filed under Productivity on Agent Sightings (number 23 by interest), and one of 3 involving Gemini Enterprise agents.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Gemini Enterprise agents or any similar agent and adjust the details to your situation.
Build me a small agent for my team that reads our incident tickets, groups them by type, checks the system logs for a likely cause and routes each one to the right person.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on News (Google Cloud): https://www.googlecloudpresscorner.com/2026-10-08-Orange-Spain-Expands-Partners…. Our summary is a paraphrase; details are in the source.
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