Real-world thread: google's case study reports 30% of calls resolved and issues resolved 87% faster, following tELUS uses Gemini Enterprise for CX agents to proactively resolve customer calls.
Small, repetitive tasks eat more of the week than anyone likes to admit. Cases like this show an agent taking a chore off someone's plate end to end, not just suggesting what to do. It is one of 196 sightings filed under Productivity on Agent Sightings (number 155 by interest), and one of 14 involving Gemini.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Gemini or any similar agent and adjust the details to your situation.
Help me resolve customer calls proactively. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Let AI models trade stocks autonomously with $1k each· Gemini · Productivity Linked example of let AI models trade stocks autonomously with $1k each. The poster set up four paper-trading portfolios with $1,000 each on Alpaca…
Run multi-step tasks· Gemini · Productivity According to the write-up, gemini shows up in a write-up about run multi-step tasks, with figures like 7, 3, 4.6. The linked post is the primary…
Build a browser 4X strategy game· Gemini · Productivity Community report: utilizing Grok and Gemini, the combat engine, fog-of-war, map generation, and heuristic AI were developed in Hexwardia, a browser…
Watch weekly deals and buy regular items· Grok Bot · Productivity Observed in the wild: the setup used two separate bots: Deals checked weekly for discounts on repeat purchases like energy drinks and cat supplies…
Appeal a denied travel insurance claim· Gemini · Travel & Booking Linked example of appeal a denied travel insurance claim. The poster uploaded the full travel-insurance policy PDF plus all claim correspondence to…
Research hotels and pull tax documents· Gemini · Finance Observed in the wild: gemini shows up in a write-up about research hotels and pull tax documents. The linked post is the primary source for steps…