Agent Sightings Real agent use cases

Claim refunds for delayed or cancelled flights

From the linked report, following a flight cancellation or delay, Claude compiles the facts, examines the regulations, and composes the refund request email.

Agent or tool
Claude
Topic
Email & Inbox
Reported on
Reddit
Added
2026-10-15

Why it matters

Email is where a lot of admin quietly piles up. An agent that can read, sort, draft and follow up turns an inbox from a to-do list into something closer to a summary. It is one of 106 sightings filed under Email & Inbox on Agent Sightings (number 4 by interest), and one of 91 involving Claude.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Claude or any similar agent and adjust the details to your situation.

Go through my mail for this goal: claim refunds for delayed or cancelled flights. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.

Tip: Start with read-only access or 'draft, don't send', and check a few drafts before trusting it to send anything.

Source

Read the original first-hand account on Reddit: https://www.reddit.com/r/Anthropic/comments/1x3m5lk/use_claude_to_never_leave_a…. Our summary is a paraphrase; details are in the source.

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