Agent Sightings Real agent use cases

Triage care, estimate visit cost, and negotiate medical bills

Observed in the wild: the source is a brief comment from the builder describing CareRoute. The app triages a person to the right site of care. The source gives no results, savings figures, or user numbers.

Agent or tool
Custom agent
Topic
Productivity
Reported on
Hacker News
Added
2026-10-15

Why it matters

Small, repetitive tasks eat more of the week than anyone likes to admit. Cases like this show an agent taking a chore off someone's plate end to end, not just suggesting what to do. It is one of 196 sightings filed under Productivity on Agent Sightings (number 2 by interest), and one of 182 involving Custom agent.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into your own agent or any similar agent and adjust the details to your situation.

Help me triage care, estimate visit cost, and negotiate medical bills. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Hacker News: https://news.ycombinator.com/item?id=45873030. Our summary is a paraphrase; details are in the source.

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