Case study takeaway: created a WhatsApp representative for a nearby eatery that keeps watch on availability, responds to inquiries, and authenticates reservations, with only one paying patron so far.
Comparing products, prices and delivery options is slow work for a human and fast work for an agent. Cases like this show agents doing the legwork before anything gets bought. It is one of 65 sightings filed under Shopping on Agent Sightings (number 29 by interest), and one of 182 involving Custom agent.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into your own agent or any similar agent and adjust the details to your situation.
Shopping task: handle restaurant reservations over WhatsApp. Collect order/policy details, prepare exact steps, and pause before submit or payment.
Tip: Ask the agent to stop before checkout and show you the final basket, price and delivery date before you confirm.
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