Agent Sightings Real agent use cases

Negotiate a lower Comcast bill via chatbot

Observed in the wild: doNotPay assembled a bot on the OpenAI GPT-3 API that chats with company support. An engineer typed a request to lower the internet bill while keeping the same plan. It secured a $10 monthly discount, about $120 a year.

Agent or tool
ChatGPT
Topic
Finance
Reported on
X
Added
2026-10-15

Why it matters

Money tasks are tedious but high-stakes, which is exactly where a careful agent helps: it does the checking and paperwork while a person keeps the final say. It is one of 65 sightings filed under Finance on Agent Sightings (number 8 by interest), and one of 29 involving ChatGPT.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into ChatGPT or any similar agent and adjust the details to your situation.

Finance task: negotiate a lower Comcast bill via chatbot. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.

Tip: Keep the agent in 'propose, don't pay' mode: let it gather numbers and draft messages, and approve any payment or account change yourself.

Source

Read the original first-hand account on X: https://x.com/astuyve/status/2102844305253470515. Our summary is a paraphrase; details are in the source.

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