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ElevenLabs vs Retell AI vs Vapi for voice agents
Phone agents are priced per minute, and every vendor quotes a different slice of the minute. The cheapest-looking number usually has the most left to add. Here is what each pricing page says, with links.
| ElevenLabs | Retell AI | Vapi | |
|---|---|---|---|
| Headline price | Extra call minutes $0.08 a minute; language model billed separately source | $0.07 to $0.31 a minute, covering voice infrastructure, voice, model and telephony source | A per-minute hosting fee; transcriber, model, voice and telephony are billed on top source |
| Telephony | No extra charge from ElevenLabs; an external provider bills you directly source | No charge for SIP trunking or custom telephony; per-country call rates listed for Twilio numbers source | Billed as a separate cost per call source |
| Free allowance | Free plan: 15 minutes of calls source | $10 in free credits on sign-up source | Usage-only billing; see its calculator source |
How to read this
- Do not compare $0.08, $0.07 and the hosting fee side by side; they cover different things. Work out the full per-minute cost with your own model, voice and phone provider.
- Our own cases include voice agents at a hospital system, a consumer-electronics brand and restaurant chains; their sources do not say which vendor's pricing applied.
What people actually did with them
ElevenLabs: 5 cases here
- Run a restaurant voice assistant for reservations and orders
- 24/7 phone agents schedule primary-care visits
- Answer dental clinic calls and manage appointments
- Let an agent start a business from scratch