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OpenAI: what it is and what people actually do with it
The company behind ChatGPT, Operator and Codex. This page counts every case with one of those as the agent, plus any case that names OpenAI in its text. source
I have 133 sightings of OpenAI. Its most common jobs: Productivity (28), Research & Data (15), Shopping (14).
- Vendor
- OpenAI
- Official site
- openai.com
- Sightings here
- 133 cases
- Pricing
- See site.
Productivity · 28 Research & Data · 15 Shopping · 14 Travel & Booking · 13 Software Development · 13 Email & Inbox · 9 Media & Content · 9 Finance · 6
Cases (133)
Showing the 60 most-read.
- Win a flight refund dispute · ChatGPT · Travel & Booking
Case study takeaway: through ChatGPT, a person who had booked an IndiGo flight that had been cancelled has claimed that they were able to win a… - Cancel an Amazon subscription and get a refund · Codex · Shopping
From the linked report, someone asked Codex to obtain a refund for an Amazon subscription. Codex navigated the account settings to cancel it, then… - Draft a refund demand for an unauthorized renewal · ChatGPT · Shopping
Linked example of draft a refund demand for an unauthorized renewal. After Skillshare charged a $24 annual renewal the poster says they had not… - Rebook after a flight cancellation · ChatGPT Agent · Travel & Booking
Real-world thread: after the cancellation Someone activated ChatGPT Work mode and directed it to locate replacement flights, arrange the rental car… - Rebook a delayed flight connection mid-flight · Dots · Travel & Booking
According to the write-up, denis gave Dot from OpenAI access to its own computer. While he was still on the delayed Alaska flight, the agent… - Plan family vacations · ChatGPT · Home & Family
One practitioner notes that utilizes ChatGPT Deep Research to search for destinations, attractions, and trips with detailed family instructions, but… - Track subscriptions and renewals from Gmail · ChatGPT Agent · Email & Inbox
A published walkthrough shows the writer switched on Agent Mode in ChatGPT and gave it access to her Gmail. It searched the inbox for terms like… - Plan a group weekend trip and make reservations · ChatGPT Agent · Travel & Booking
One practitioner notes that from his phone he prompted ChatGPT to use his full chat history for a long weekend with 8 friends, generate the three… - Negotiate a lower Comcast bill via chatbot · ChatGPT · Finance
Observed in the wild: doNotPay assembled a bot on the OpenAI GPT-3 API that chats with company support. An engineer typed a request to lower the… - Hotel search with a browser operator agent · ChatGPT Agent · Travel & Booking
A reviewer tested OpenAI Operator on multi-step hotel lookups with budget and date constraints, noting shallow results but real form interaction. - Handle family errands and recipe sorting · Codex · Home & Family
Observed in the wild: Codex was pointed at handle family errands and recipe sorting. a communications professional arranged for her son's doctor to… - Find trending articles and generate LinkedIn post variations · Operator · Shopping
A published walkthrough shows in the tutorial, Operator was asked to create 10 LinkedIn post variations from eCommerce news. It searched Google for… - Fill a supermarket cart · ChatGPT Agent · Shopping
One practitioner notes that as someone was at work, groceries were added to the cart at a nearby supermarket in agent mode, ready for collection the… - Everyday errands with a browser agent · ChatGPT Agent · Shopping
A designer tested an agent on real chores such as filling a grocery cart and researching purchases, noting where it stalled. - Draft parent-teacher communications · ChatGPT · Home & Family
Linked example of draft parent-teacher communications. The teacher said they first used ChatGPT for lesson outlines, then for weekly comments, then… - Book a private chef and plan a ski holiday · ChatGPT · Travel & Booking
From the linked report, chatGPT received casual spoken instructions while Someone walked the dog. For the chef it located candidates, drafted and… - Book a flight from your phone · ChatGPT · Travel & Booking
Phone in one hand, dog in the other—Tom still got a flight reserved through ChatGPT Work. After a short personal-info quiz, payment happened inside… - Restaurant booking with an allergy note · ChatGPT Agent · Shopping
In a usability review, a browser agent researched restaurants, filled the reservation form including an allergy note, and paused for approval. - Generate a spoken daily news bulletin at home · ChatGPT · Personal Assistant
One practitioner notes that the poster Leaned on n8n to run a 6:30 a.m. workflow that asked Perplexity for factual stories from a fixed list of… - Date night planned end to end · ChatGPT Agent · Travel & Booking
A writer had an agent pick a restaurant and a movie, choose seats, and stop at payment. - Reconcile orders, draft invoices, and order laptops nightly · ChatGPT · Shopping
From the linked report, chatGPT runs nightly booked prompts that pull completed orders, compare them to CRM entries, create draft invoices in the… - Plan a family trip and pre-fill bookings · ChatGPT Agent · Travel & Booking
According to the write-up, the reporter asked ChatGPT Agent to plan a 4-day family trip to San Diego from Newark, with pool hotels and activities… - Play online math games in agent mode · ChatGPT Agent · Finance
Ben Orlin’s Math Games with Bad Drawings, played by GPT-5 agent mode in a sandboxed browser—clicks, moves, visible chain-of-thought. Far less flop… - Fill forms and review tax filings · Codex · Finance
Observed in the wild: a tax filing review uncovered a significant error due to Codex computer usage by OpenAI staff, as well as secondhand accounts… - Write a parking ticket appeal that got dismissed · ChatGPT · Productivity
Observed in the wild: the poster fed ChatGPT-4 the specifics of a $75 street-sweeping ticket, the city sewage project that had pushed parking more… - Turn receipts into CSV for bookkeeping · ChatGPT · Productivity
Observed in the wild: the poster assembled a custom GPT that reads receipt images and returns a CSV you can paste into bookkeeping software. In the… - Run an autonomous employee-like agent for company tasks · Codex · Personal Assistant
Homegrown staffer: Codex brains, ChatGPT Plus login, systemd timer, plain UNIX email for chat. Memory = long rolling window + diary + markdown wiki.… - Find and book a business lunch restaurant · ChatGPT Agent · Shopping
Community report: the tester gave a terse prompt asking for a business lunch near a Houston address. The agent ran 10 searches over 96 sources and… - Book an airport hotel · ChatGPT Agent · Travel & Booking
Community report: chatGPT Agent shows up in a write-up about book an airport hotel. The linked post is the primary source for steps and outcomes. - Buy items on Amazon from a photo · ChatGPT Agent · Shopping
Case study takeaway: the builder photographed a wrapper from an item they wanted again and told ChatGPT Agent to buy a new one on Amazon. The agent… - Cancel Adobe subscription without early termination fee · ChatGPT · Media & Content
Real-world thread: the poster asked ChatGPT to handle Adobe support after both they and ChatGPT could not find a cancel button. In the chat, ChatGPT… - Multi-agent underwriting closes commercial loans in 7 days · Multi-agent underwriting (OpenAI) · Finance
Customers Bank says a pilot of its AI loan-closing process closed select commercial loans in seven days against the usual 30-60. The bank cites an… - Test OpenAI's Agent on online shopping · ChatGPT Agent · Shopping
From the linked report, chatGPT Agent shows up in a write-up about test OpenAI's Agent on online shopping. The linked post is the primary source for… - Test AI browser agents on real workday tasks · Perplexity Comet · Travel & Booking
Linked example of test AI browser agents on real workday tasks. The builder ran eight everyday workday tests on Comet and on OpenAI's Operator… - Reserve a restaurant table through OpenTable · Operator · Shopping
From the linked report, yash Kumar of OpenAI asked Operator to book Beretta in San Francisco around 7 p.m. Operator opened a remote browser, went to… - Post a word to Pastebin and return the link · Operator · Shopping
Linked example of post a word to Pastebin and return the link. The poster tested OpenAI Operator on several odd browser tasks inside its own web… - Let agents phone restaurants to book tables · ChatGPT · Shopping
A published walkthrough shows jake stood up callforme.tel so agents powered by MCP (Claude, ChatGPT, etc.) can place calls. The agent dials the… - Turn voice notes into Linear tickets and review analytics · Codex · Knowledge & Notes
According to the write-up, keith Rumjahn saved repeated prompts as Codex Skills. A Linear skill turns his voice notes about features into properly… - Negotiate bills by emailing providers to match competitors · ChatGPT Agent · Email & Inbox
Case study takeaway: in ChatGPT's Work mode with Gmail connected (or three months of statements uploaded), you paste three prompts. The first lists… - Fill out a prescription order form on a clinic site · ChatGPT Agent · Productivity
Community report: one commenter tested agent mode on a clinic’s prescription refill form. They put the medication information into the prompt, and… - Curate a Mubi watchlist from stated criteria · ChatGPT Agent · Productivity
Real-world thread: someone gave ChatGPT Agent a set of film criteria: lesser-known movies from 2015–2025, varied countries and styles, and no… - A CTO built his family's finance app with coding agents in nine days · Claude Code / Codex · Home & Family
Rodion says he built Keepard, an open-source household finance app, in nine days with Codex then Claude Code: 643 commits, 446 prompts. It pulls… - Use Operator to book tables, compare products and fill forms · Operator · Travel & Booking
Case study takeaway: the poster says they tested ChatGPT Pro’s Operator by giving it tasks on websites such as booking tables, comparing products… - Book appointments by clicking through booking sites · ChatGPT Agent · Travel & Booking
Linked example of book appointments by clicking through booking sites. The post says to start ChatGPT agent mode from the tools or + menu, or by… - Analyze budgets and research investments from bank data · ChatGPT · Finance
One practitioner notes that the poster says they use WisePenny to pipe transaction data from their bank accounts into ChatGPT without handing over… - Write, design and post social content from a Google Sheet · Make · Media & Content
Observed in the wild: the setup starts with one Google Sheets row carrying the post idea, audience and tone. In Make, the flow uses OpenAI to write… - Research laptops and build a comparison table and deck · ChatGPT Agent · Research & Data
One practitioner notes that in ChatGPT's agent mode, the reviewer asked it to research the best budget laptops, compare specs, and send back a… - Morning handoff from yesterday's agent sessions · Codex · Personal Assistant
A scheduled Codex automation reviews prior sessions, groups what needs attention and emails top priorities with deep links back to each thread. - Build a Telegram bot that sends emails and checks calendar · Replit Agent · Personal Assistant
Julian Goldie used Replit agents/automations (with an OpenAI key and Outlook OAuth) to ship a Telegram bot that checks calendar gaps and sends… - Run web research jobs and capture screenshots into a doc · Operator · Research & Data
Observed in the wild: the reviewer paid $200 for ChatGPT Operator and spent a week giving it plain-language browser tasks. These included analyzing… - Review a landlord deposit dispute for legal violations · ChatGPT · Knowledge & Notes
Real-world thread: the tenant fed their move-out dispute into ChatGPT and Gemini, powered by the two models to cross-check each other, suggest… - Grade papers and build lesson plans for teachers · ChatGPT · Research & Data
Linked example of grade papers and build lesson plans for teachers. The builder assembled a proof-of-concept app called Archimedes, described as a… - Assemble an immigration document package · ChatGPT Agent · Finance
Seven years of tax returns, bank PDFs, and immigration paperwork—pulled via ChatGPT browser sessions into a single packet in minutes. The post stops… - A used-car site's agents handle 1 million conversation minutes a month · Cars24 voice and chat agents (OpenAI) · Customer Support
OpenAI's Cars24 story, as summarised by GIGAZINE, says voice and chat agents handle 1M+ conversation minutes a month, resolution rates rose 50%, key… - Schedule meetings by email from forwarded requests · Custom agent · Email & Inbox
According to the write-up, user forwards meeting request emails to a labeled Gmail inbox or creates one. The AI agent takes over from there, sends… - Draft lesson plans and school paperwork for teachers · ChatGPT · Research & Data
Real-world thread: a teacher used ChatGPT as an administrative assistant for lesson sequences, reflections, PowerPoints, programs, assessment… - Run outbound sales from research to booked demos · Dots · Sales & Marketing
Observed in the wild: solo founder gave OpenAI Dots his ICP, calendar and inbox plus one prompt. The agent ran recurring jobs: scholar researched… - Manage customer enquiries from Telegram · n8n · Personal Assistant
According to the write-up, n8n workflow captures enquiries from email or forms, assigns a unique ID, auto-creates a ClickUp task, and pushes an… - Generate LEGO CAD models in LDraw · ChatGPT · Shopping
Documented elsewhere: the creation of LDraw source files, which are then converted into LEGO CAD models, is facilitated by ChatGPT and Claude agents… - Create a presentation on AI career and salary trends · ChatGPT Agent · Media & Content
Observed in the wild: in agent mode, the tester gave ChatGPT Agent a detailed prompt for a 10-15 slide PowerPoint on career and salary growth in…
No affiliate links here. If that ever changes, I will say so on this page. Facts checked 29 Oct 2026; vendors change things without telling me.